Student Voice Manager

  • Job Reference: 00000334-1
  • Date Posted: 17 November 2023
  • Employer: Northumbria Students Union
  • Website:
  • Location: Newcastle upon Tyne
  • Remote Working: Some remote working possible
  • Salary: £24,399 to £31,462
  • Sector: Administration, Campaigns, Student Engagement & Representation
  • Job Type: Full time

Job Description

The successful candidate will help lead guide and support our representation structures and through them our work on student consultation, feedback and co-production of the University experience.

You will lead a team which supports a network of over 1,000 representatives at programme, department and faculty level who work with programme leaders and faculty management to identify and implement improvements to the delivery of teaching and learning.

The successful candidate will lead a team of two coordinators. The team works across the Union, particularly with the Sabbatical Vice Presidents for Education and Postgraduate.

The team lead on the recruitment, training and support of academic representation and the elected Student Council. This role will also have a focus on democracy and student activism, developing our academic representation output to empower the student voice and challenge areas for improvement, both within our own structures and the wider University.

As well as supporting reps to raise issues directly with the University, the team play a key role in the ability of the Union to represent students by helping quantify and analyse the feedback and experience of student reps and identify cross cutting and systemic issues affecting students. This information helps drive organisational change and is at the core of our annual Quality Report, the Union’s assessment of learning and teaching at the University against the Quality Code.

The Student Voice Team is part of our Education department which seeks to offer students invaluable insight and knowledge into their university experience and upskill them through a range of extracurricular opportunities.

The Union also provides a diverse range of student activities with media, volunteering, societies and student fundraising and we look to draw on these different elements of the student experience to inform representation work.

Participation by students has increased annually with the past few years seeing record election turnouts, a key measure of student engagement. When a student joins Northumbria University, they automatically become a member of the Union.

To succeed, the post holder must be enthusiastic about working within a busy environment that serves a diverse student body and passionate about the importance of student led representation as a means for students to develop their skills and character and bring about change within the University to make a difference to the lives of others.

This is a very exciting time to be part of this dynamic and unique organisation. For further information about the Students’ Union representation visit