Research and Insight Services Manager

Job Description

Leading our approach to delivering high-quality research, commissioned projects and utilising data and insight to improve the student experience at the University of Bristol. Could you be our new Research and Insight Services Manger? 

Our Research and Insight Services Manager, and their team, will deliver innovative, student-focused research that will enable Bristol SU to understand and tackle some of the biggest problems facing our members. You will be responsible for managing high-profile projects and leading the team to deliver impactful and credible research.  The Research and Insight Team works across the Students' Union, and you'll be keen to ensure that all teams are utilising the insights that you're discovering. 

As the service lead, you'll hold key stakeholder relationships internally, across the university and externally. You'll lead the way we deliver research related to the university's strategic projects, in particular, the Student Experience Programme and the Digital Strategy. You'll be confident developing, delivering and presenting research, using appropriate methodologies, and embedding best practice. 

Excitingly, we’re ready to launch something new. If you’re successful in joining us in this role, you'll lead the development of Bristol SU's new student insight service, enabling us to deliver on commissioned research internally and from the wider SU sector, driving income and supporting SUs to be evidence led for the benefit of our members. 

The person we’re looking for is a talented researcher in their own right but can support and empower the researchers around them to deliver impactful and change-making research. You’ll know the power of research to drive improvement and you’ll see opportunities for the service to impact not just Bristol Students’ Union, but also the university and the sector as a whole. You’ll bring research and entrepreneurial expertise to the team, enabling Bristol SU to be evidence-led and to truly understand our students’ experiences. 

Our team isn’t as representative of our student body as we’d like it to be. So we’re particularly keen to hear from you if you’re Black, disabled, Transgender, working class or have any other marginalised experience. It’s important to us that we diversify our team and that students see themselves represented here.  


What’s the job?  

Role: Research and Insight Services Manager  

Hours: Full Time – 35 Hours Per Week (to be worked flexibly, part-time applicants welcome)  

Salary: £34,521 to £38,742 (starting at the beginning of the scale)  

Contract: Permanent  

Closing date: Friday 19 April, 5pm 


Who are we? 

Part business, part charity, part membership body – Bristol SU is a seriously fun place to work.  Our professional staff do something extraordinary every day: we support student leaders to give people a voice in their education, help people get the most out of their student experience and help people make the change they want in the world. We have over 26,000 members, 400 clubs and societies, a diverse range of professional services, and an innovative strategy that will help to create an inclusive and supportive University community. 


What will you bring? 

  • You’ll have experience managing and delivering research projects. 

  • You’ll be able to manage and develop excellent stakeholder relationships. 

  • You bring entrepreneurial skills and oversight to our research approach. 

  • You’re a skilled communicator and can enable research to land with impact. 


Why apply?  

Because you’re excited to make a difference!  

We offer lots of great benefits including enhanced pay for parents taking maternity, adoption or shared parental leave, a competitive salary for the non-profit sector, a generous pension scheme and at least 40 days’ holiday. We’re committed to helping you achieve a healthy work-life balance through flexible working and are open to considering requests for part-time working. We provide professional training so that whatever your chosen field of work, with the right mix of challenge and support, you’ll gain fantastic experience, and room to develop and advance your career. 

We are proud to have been recognised through numerous accreditations and awards that demonstrate our commitment to creating a positive and supportive culture. We have appeared in the Inclusive Companies top 100 list and have won a number of awards for our commitment to diversity, including best Students' Union. We also won a Third Sector Excellence Award at the 2018 Investors in People Awards. No wonder 93% of our employees would recommend Bristol SU as a great place to work! 

Equality, Diversity and Inclusion are central to life at Bristol SU. We approach our work with positivity and celebrate our diverse and unique communities. Our people are proud of our values and care about creating diverse and supportive communities that are inclusive of age, disability, gender, identity, race, religion, sexual orientation and experience. 

Be yourself, be proud of the work you do and build a career in a place that knows different is good.  


Key dates 

  • Closing Date: Friday 19 April 2024, 5pm 

  • Shortlisting: w/c 22 April 2024 

  • First Stage Interviews: w/c 29 April 2024 

For general enquiries, please contact us at