Education Quality Coordinator

  • Job Reference: 00000432-1
  • Date Posted: 7 February 2024
  • Employer: Arts Students' Union
  • Website:
  • Location: London
  • Remote Working: Some remote working possible
  • Salary: On Application
  • Sector: Student Engagement & Representation, Equality, Diversity & Inclusion
  • Job Type: Full time

Job Description

Who we are 

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations, professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. 

About the job 

Do you have demonstratable working in a high performing team? Can you facilitate student feedback and establish effective student and staff partnerships? Then, we have an exciting new role for you at Arts SU. 

We are looking for an Education Quality Coordinator who will be responsible for supporting our academic representation work at UAL, who will build engagement levels, impact, and visibility with a variety of stakeholders. 

You will support and inspire elected student leaders to lead their own campaigns and lobbying activity as well as lead on the development and delivery of a range of events including our Annual Arts Awards which celebrate staff and student representatives who have gone above and beyond for students at UAL. 

As part of a busy student-facing team you will support and deliver year-round student activities and events which seeks to engage students in the quality and experience of their education while at UAL. Key tasks will include, facilitating our academic representation structures, collaborating with schools and colleges, delivering training and events, writing papers, and supporting student feedback. 

The role involves significant partnership working with students, academic representatives, our full-time officers, various teams in Arts SU and University of the Arts London. You’ll work closely with teams overseeing Democracy and Influencing, Student Communities and Advice. 

Who are we looking for?

This role is ideal for anyone looking for their first role in Students’ Union’s or Higher Education. You will be a team member who is passionate about not just access to higher education but also supporting students to succeed once they are here.  

You should have an enthusiastic approach to your work with excellent organization and communication skills. You will be dedicated to improving the academic experience of students at UAL and supporting them to achieve their potential and feed into the design and running of their academic courses. 

You will be committed to our values of equity, diversity, and inclusion. You will be passionate and dedicated to increasing student engagement, improving the student experience and have a good understanding of the needs of our students. 

Why apply? 

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces. 

Benefits and Perks 

In return for your passion and experience we offer: 

  • a summer 4-day working week (June – July 2023) We have been trailing the 4 day working week and we are giving it another go this summer before we decide if this should be a permanent benefit for our staff. 
  • Generous holiday entitlement (up to 39 days) 
  • 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days 
  • A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days
  • A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days. 
  • Birthday Leave  
  • 2 days of Volunteering Leave  
  • Religious Festival Leave (up to 2 days) 
  • 25 days holidays per year 
  • Additional closure periods at Christmas and Easter 
  • Cycle to Work scheme enabling significant savings on bicycle purchase 
  • Access to UAL staff training courses 
  • Ability to purchase TOTUM (NUS) card giving wide range of discounts 
  • Flexibility for work-life balance 
  • Interest free Travel loan 

How we recruit 

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages: 

Part 1 (Application Form) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview. 

Part 2 (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.  

Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities. 

Want to apply? 

To apply please complete our online application which can be found on our website: 

Please Note: To be considered, you must have the right to work in the UK or a valid work permit/visa and a National Insurance number. 

If you would like to have an informal chat about this role, please contact: 

Contract type - Permanent

Hours - 35 hours a week

Salary - £31,105.41

Job application timeline:

Closing date: 11.59pm Sunday 3rd March 2024 

Intended Interview date: w/c 18th March