We are currently seeking a talented Communication and Digital Support Manager to take our digital presence and communication strategies to the next level. Ideally, you will demonstrate the qualities of a proactive leader who understands the power of digital media and is committed to supporting student voices. If you have experience in communications strategy, team management and are driven by values of empowerment, social justice and student leadership, we’d love to hear from you!
In this role, you will be at the heart of the Union’s strategy, with responsibilities including, but not limited to:
- Leading a talented, diverse team that includes graphic designers, digital content creators, IT administrators and web developers. You'll provide guidance and support to ensure they deliver high quality, engaging content across all of the Union's platforms.
- Managing all digital communication channels including social media, websites, email newsletters and printed materials—to ensure consistent and powerful messaging that resonates with students. You’ll be responsible for shaping the tone, voice and brand of the Union, ensuring it reflects the values and priorities of the student body.
- Developing and executing strategic campaigns to raise awareness of the Students' Union’s services, events and initiatives. You'll play a key role in promoting the Union’s activities to current and prospective students, helping to boost engagement and participation across campus.
- Collaborating closely with the University’s communications team, the Union’s elected officers and various student groups to ensure that the Union’s voice is represented accurately and effectively.
Finally, as the Communication and Digital Support Manager, you’ll have the unique opportunity to lead transformative communication projects, empower students and contribute to a vibrant campus culture. Your work will help shape how students connect with the Union and the broader University, making a lasting impact on their experience.
For more information about the role and the assessment criteria, please refer to the full job description.
Alternatively, please reach out to lindsay.h@sussexstudent.com for an informal chat.
JOB DESCRIPTION
Job title: Communication and Digital Support Manager
Responsible to: Head of Student Representation
Responsible for: Graphic Designer (Grade 4), Comms & Marketing Graduate (Grade 3), and several student staff: Student Content Creator, Web Developer, IT and Digital Support Administrators
Salary: Grade 6, which is a full time equivalent of £34,491 per annum
Hours of work: 36.5hrs per week, with some weekend work during specific times of the year (such as Freshers Week in September)
Contract: Permanent
Location: Falmer House, University of Sussex, BN1 9QF. However we are supportive of hybrid working.
Applicants: Internal and External
KEY DATES
Applications close: 3rd October at 8am
Interviews: 10th - 16th October