Summary
As Head of Membership Services, you'll join our Senior Management Team - leading the development of our services and increasing our membership engagement. You'll also be an inspiring and innovative leader for our Student Opportunities and Student Voice teams. You'll support and empower our elected Student Officers and work with Union and University staff to deliver projects and build partnerships.
Job Description
Salary: £35,000 Per Annum
Contract: Permanent
Hours: Full-time, 35 hours per week
Location: Swansea, with some hybrid working on other Welsh sites and home working
Reporting to: Chief Executive
Responsible for: Student Opportunities Manager, Student Voice & Advocacy Manager
Key duties
- To be the senior staff member responsible for leading the advice, voice, and student opportunities staff.
- To be the senior staff member leading engagement with students from the Birmingham, London, and Cardiff campuses.
- To support and empower our student leaders to achieve their objectives.
What We Offer
- A starting salary of £35,000 per annum
- Generous Annual Leave package (28 days, plus Bank Holidays, plus another 2 weeks off for Christmas)
- Professional Development Opportunities, with a free leadership and management qualification
- Supportive line management and a fun working environment.
- Access to an Employee Assistance Scheme to help support your wellbeing
Essential Criteria
- Significant line management experience
- Exemplary stakeholder management
- Strong project management skills and expertise
- Advanced knowledge of managing risks
- Impressive volunteering management
- Have previous experience running events
- Be able to drive and hold a valid full UK driving license
- Be first-aid trained, or willing to be first-aid trained
- Be committed to social inclusion, diversity, and equity
Desirable Criteria
- An understanding of how a Students’ Unions work
- Previous experience working in a Students’ Union
- Previous experience working with students
- Willing to drive our mini-bus
- It is highly desirable to be able to communicate in Welsh to a good standard
Application & Interview
- Applications Close: 5pm Monday 29 August
- Interviews: In September TBC
- Proposed Start Date: As soon as possible in October
