AboutAbout us We are an independent charity that exists to represent the needs and views of all 37,000 plus students at Manchester Metropolitan University. There has been a Students’ Union for what we now call Manchester Metropolitan University since the 1920s. Over the last one hundred years, the role of The Union and the part it plays in student education and wellbeing has grown and developed into the organisation we are today. Students are at the heart of what we do.
What’s the job?
Working within our professionally recognised Advice Centre at The Union, Manchester Met:
· You will advise and support students on a wide range of issues, (including student funding, welfare and disability benefits, debt, housing and academic issues) face to face, by phone, e-mail and Skype
· You will also act as a representative for students at meetings/hearings/tribunals and liaise with third parties on behalf of students: maintaining an up to date knowledge of areas of casework and
· You will assist the Advice Centre Manager and Deputy Manager in all aspects of running the Advice Centre, ensuring high standards of competence and consistency at all times.
· There is some flexibility in which days are worked. Ideally we are looking for;
Monday 9.15am – 5pm
Tuesday 9.30am – 4.30pm (approximately once a month a later shift is worked from 11am – 6pm)
Wednesday 9.15 am – 5pm