AboutUEL Students' Union provides advice, representation and activities for more than 13,000 members studying at two campuses in Docklands and Stratford. Both campuses have excellent transport links and a free inter-campus bus. We're currently undergoing a major transformation which has resulted in a restructuring of our staff team. We're currently recruiting eight new staff.
We have two roles for advice caseworkers: one is full-time and one is part-time (0.8FTE, four days per week). Please indicate on the application form which role you wish to be considered for (or both).
The advice caseworker will be responsible for providing impartial advice to students on academic matters. They will represent and support students in meetings and panels and advocate on their behalf. They will provide feedback on policies and procedures to help develop a more preventive approach to the Union’s work.
You will have a degree-level qualification (any subject) or significant experience in advice services. It would be helpful if you had an AdviceUK Learning to Advise qualification or equivalent, but this is not essential. You will be able to demonstrate success in a previous similar role providing complex case-based advice to individuals.