AboutMiddlesex Students’ Union (MDXSU) exists to help students make the most of their time at university. Led by students and for students, we are central to the university experience and work to support all aspects of student life. All current Middlesex University student are members of Middlesex University Students’ Union. We are independent to the university and are a registered non-profit organisation, and all our profits go back into improving the student experience.
The Student Adviser role is a critical role within our Advice & Wellbeing Team in supporting the Students’ Union to deliver high-quality, free and impartial advice to students at Middlesex University. The post holder will support students through the University’s processes and procedures, support them with complex disputes, offer specialist advice, and signpost them to relevant University/external services where appropriate.
A key aspect of this role will also be to identify and proactively tackle reoccurring issues that students face, using the data to conduct briefings on academic policy for the Student Officers and produce regular reports, policy papers, committee proposals and other documents.
The successful candidate should be diligent and organised with high levels of planning skills, strong verbal, written and visual communication skills and the ability to deliver tailored advice to students. We are looking for a dynamic individual who is able to work in a fast paced, changing and exciting workplace and has the ability to deliver sector-leading support to students.
1. Responsible for coordinating the provision of one-to-one and group advice to students on
areas including, but not limited to, academic issues and general sign-posting and support.
2. Provide support for Student Officers on specific projects relating to advice.
3. Contribute to the Advice & Wellbeing Team’s strategic and operational planning and provide
the strategic direction and development for the advice service.
We aim to ensure that the recruitment process is as inclusive as possible, please get in touch if you would like to discuss any access needs or need additional support through any stage of the process.