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University of Strathclyde Students’ Association

http://www.strathstudents.com

About

The University of Strathclyde Students' Association (USSA) is a charity catering to the needs of a diverse student population in excess of 23,000, based at the heart of the City Centre in Glasgow. We offer a range of opportunities and services for our members, but our main function is to provide Students at Strathclyde with representation.

Summary

University of Strathclyde Students’ Association (USSA) is looking for an enthusiastic and experienced Student Involvement Manager to lead our non-commercial activities. Over the past year USSA has built the foundations for success and is now looking for a Student Involvement Manager to work closely with our Student Officers and CEO to accelerate involvement and engagement of the student body at Strathclyde. Reporting to the Chief Executive, you will be responsible for leading, developing and managing the Union’s student facing services including representation, education, volunteering, welfare and clubs and societies activities. This is a particularly exciting time to be joining USSA as we are currently working with the University on a £60 million building that will be the new home of the Students’ Union from 2020. Your leadership and insight will bring added value as we work to enhance the student experience in the heart of Glasgow. USSA is the representative body for all students at the University of Strathclyde. As a student-lead charity we exist to represent, support and enhance the lives of the 23,000 students at the University.

Job Description

The post-holder will be responsible for leading, developing and managing the Union’s student facing services including representation, education, volunteering, welfare and student involvement activities.

The successful applicant will support the Chief Executive in the overall duties of USSA’s work and development in line with our strategic and operational plans. You must also demonstrate an in-depth understanding of current Higher Education issues, especially those which relate to students, and posses the ability to take complex issues and communicate these clearly to students and staff.

Primary Areas of accountability

Overall
  • Overall responsibility for the staff in clubs and societies, volunteering, representation and advice hub – currently 10 staff
  • Overall responsibility for the department’s budgets of approximately £500,000
  • Member of the Association’s senior management team
Management
  • To provide leadership, direction and coaching to staff.
  • To ensure that staff are supported, developed and motivated.
  • To monitor staff workloads, ensuring that staff levels are adequate and efficient.
  • To assist in the development of staff by encouraging a learning and development culture.
  • To undertake performance reviews of all staff.
  • To identify individual training needs for staff.
Finance
  • To manage the budget for all the departments under this remit.
  • To oversee the annual production of the departmental budgets and liaise with the Finance Manager.
  • To report monthly on any significant variance to budget.
  • To maintain appropriate financial controls and ensure that the Finance Department receives all of the relevant financial information promptly, in accordance with USSA’s financial procedures.
  • To ensure that USSA’s financial resources are used efficiently and that savings are identified where possible to ensure the best value for money is obtained at all times.
Student Involvement  
  • To increase student involvement and engagement across all non-commercial activities.
  • To manage the development of the Union’s Advice Hub, ensuring a high quality, impartial advocacy and support service is delivered for all students.
  • To provide monthly reporting on the usage of the Advice Hub and identify any trends.
  • To work with the Communications Manager to implement appropriate strategy, methods and procedures to ensure effective student engagement for all USSA students.
  • Develop, manage and evaluate Student Involvement activities; compiling and analysing data related to student participation.
Student Care
  • To work in effective collaboration with Student officers and all departments within USSA.
  • To ensure that students’ expectations are exceeded wherever possible.
  • To deal with feedback, whether positive or negative, in a courteous, efficient and timely manner.
General
  • To comply with all USSA policies, procedures and governing documents.
  • To work within USSA’s Mission, Vision and Values at all times.
  • To be responsible for all Health and Safety requirements related to the role.
  • To undertake any other tasks commensurate with the level of appointment that may from time to time be reasonably requested.
  • The post-holder is expected to portray a positive image of the Association, both internally and externally and to set high standards of personal integrity and professionalism at all times, leading by example.
  • The post-holder is expected to build and maintain professional networks to ensure knowledge is kept up-to-date
  • The post-holder is expected to undertake such personal and professional development as required to maintain appropriate knowledge and skills to fulfil the requirements of the role.  This may include attending events away from the offices of the Association and outside Glasgow

Required knowledge, skills and abilities

Knowledge and Experience
  • Relevant skills and experience with student involvement and membership services (D)
  • Experience of working in or working with students’ unions (D)
  • Experience of organisational and departmental strategic planning and implementation (E)
  • Experience of developing and managing relationships with stakeholders to deliver objectives (E)
  • Experience of project management (D)
  • Experience of preparing, administering and reporting on budgets (E)
  • Experience of recruiting and training staff (E)
  • Understanding of work and environment of voluntary sector (D)
  • Have experience of working in a member-led democratic environment (D)
  • Have knowledge of current student issues in Higher Education (E)
  • Experience of writing funding proposals and reports for funders (D)
  • Experience of Health and Safety (D)
  • Experience of writing and producing accurate copy for a range of media (D)
Skills and Abilities
  • Ability to think and act strategically (E)
  • Ability to establish and maintain strong working relationships internally and externally (E)
  • Ability to present information clearly and concisely in writing or verbally (E)
  • Information gathering and/or research skills (D)
  • Ability to work using own initiative (E)
Personal Qualities
  • Understanding of a commitment to Equality of Opportunity (E)
  • Reliable and trustworthy (E)
  • Team focussed approach (E)
  • Self-motivated and enthusiastic (E)
  • Flexible (E)
  • Committed to continuous improvement (E)
  • Attention to detail (E)
  • Fun loving (E)

Education and experience

  • A degree, management qualification or qualification at equal level essential.
  • Minimum five years’ experience of managing, motivating and developing teams.
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University of Strathclyde Students’ Association

http://www.strathstudents.com

About

The University of Strathclyde Students' Association (USSA) is a charity catering to the needs of a diverse student population in excess of 23,000, based at the heart of the City Centre in Glasgow. We offer a range of opportunities and services for our members, but our main function is to provide Students at Strathclyde with representation.

Ref. Uni1499896137
  • Location

    Glasgow
  • Type

    Full Time
  • Salary

    £Competitive
  • Closes

    31 Jul
  • Experience

    Senior

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