AboutRoyal Holloway Students’ Union (RHSU) is an ambitious organisation that has students at the heart of our aims: to improve their education, make campus fun, look after their wellbeing, make them more employable, and ultimately empower them to change the world around them.
We’re here to support students on a whole range of issues, free from judgement. Over the past four years we have successfully advertised our service and its reach and impact within the institution; this means we have seen an increase in our case load, and we’re looking at the next stage of our development to ensure our great service continues to grow.
We have traditionally specialized in academic and housing advice, but we also offer guidance on just about everything that may affect
a student while they are on their university journey. If we are not best placed to advise, we will endeavor to find the people who can
as we know how important it is for students to be supported.
Crucial to this will be ensuring our high-quality service is delivered in a way that is accessible to all students and allows for flexible
ways to access advice. We also need to build on our impactful outreach work to provide opportunities for students to understand
their rights and be able to stand up for themselves when it comes to the challenges that they face during university life and beyond.
Department: Membership Engagement
Responsible to: Head of Membership Engagement
Responsible for: Line management responsibility for 2 x Graduate Advisors. Additional team roles include Casual student staff, including Advice Assistants
Contract type: Permanent full time
Hours of work: 35 hours per week (excluding lunch breaks). Monday-Friday, hours can be arranged in line with RHSU’s flexible working approach and to suit the needs of the organisation. Some unsociable hours may be required at certain points in the year.
Salary: £33,452. Salary is subject to RHSU’s Pay & Reward Policy, which includes an opportunity for annual pay progression.
Purpose of role:
To lead the development and delivery of all work related to the Advice Centre.
This role will contribute towards two of our strategic aims: to ‘improve students’ education’ through providing support and guidance to students on academic issues and ‘to look after students’ wellbeing’ by supporting students in hardship.
Application requirements: CV and Cover letter
Closing date: Sunday 11 June 2023
Interview date(s): w/c 19 June